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Questions About Your Order

I have received a product I didn’t order. What do I do?

I’m missing an item from my order. What do I do?

An item in my order is damaged. What do I do?

How can I cancel my order?

How do I return my order?

How do I know if ONORI has received my order?

Can I change or amend the items in my order after the order has been placed?

Questions About Shipping

Where does ONORI ship to?

After placing my order, when can I expect it to arrive?

How much does shipping cost?

How can I track my order?

I’ve missed my delivery. How can I get my order re-shipped?

Can I ship to multiple addresses?

Questions About ONORI

What payment methods do ONORI accept?

How can I make sure I order the most accurate size?

How can I make sure I get notified of any new launches and restocks?

Does ONORI have any physical stores?